Terms & Conditions

Fasprint Ltd Standard Terms & Conditions
By accepting an estimate or placing an order with FASPRINT LTD, you confirm that you agree with and are bound by the ‘Terms and Conditions’ stated below.
For the purposes of these Terms and Conditions the company or individual requesting the services of FASPRINT LTD shall be known as ‘the Client’ and any work produced by FASPRINT LTD for the Client will be known as ‘FASPRINT LTD Work’.

General Conditions
FASPRINT LTD will only commence work once an order has been placed either by phone, email or in writing. An ‘order’ is deemed to be a verbal or written contract between FASPRINT LTD and the Client including telephone and email agreements. Invoices will be generated and issued electronically and sent by email to the Client. Our preferred method of payment is Bank Transfer. The details of our account will be included on all invoices.

FASPRINT LTD accept no legal liability for loss or damage caused by any work carried out by FASPRINT LTD. All quotations are valid for a period of 30 days only.
These Terms and Conditions supersede all previous agreements or understandings. Acceptance of a quotation, estimate or invoice constitutes agreement and full acceptance of these Terms and Conditions.

FASPRINT LTD Work
Design work will always be provided to the client for approval and ‘sign-off’ as will details of required assets. Any significant changes to the work needing carried out will be subject to an additional charge, to be agreed with the client at this point. No further work will be conducted until the client has agreed the extra cost and scope of work.

FASPRINT LTD are not responsible for writing client copy or providing images unless specifically requested. We can provide copywriting and source suitable images, but this will be at additional cost, to be agreed with the client before any such work will be undertaken.

FASPRINT LTD reserve the right to refuse to handle in any way, material which may be deemed obscene or pornographic, contains abusive or offensive language, anything that may be construed as threatening or defamatory or any material to which the Client has no rights. The client must guarantee that any elements of text, graphics, photos, designs, trademarks, or other artwork that they provide us for inclusion on your designs are either owned by the client or that they have permission to use them.

FASPRINT LTD accept no responsibility for copyright infringements caused by materials used and submitted to us by the Client. FASPRINT LTD reserve the right to refuse any material that it believes contravenes copyright laws unless proof is given that permission has been granted to use the material. It is the responsibility of the client to provide all materials as agreed verbally or in writing. Any significant delays caused due to the failure of the client to provide agreed materials may be chargeable. It is not the responsibility of FASPRINT LTD to create copy, images or other materials for the client unless explicitly agreed in the quotation or subsequent communication. Supplied materials should be in agreed format – if extra time required to crop/optimize images this will be chargeable (at agreed hourly rate for extra work) unless this is expressly outlined in the original quote. If FASPRINT LTD have to source images or design logo or icon materials, the cost of the materials is chargeable at the cost incurred, unless the cost of the materials is explicitly outlined in any quotation or invoice.

FASPRINT LTD will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines, but every effort will be made to ensure all agreed deadlines are met and every effort will be made to inform the Client if a deadline will be missed.

FASPRINT LTD will not be liable or become involved in any disputes between the artwork owner and any other party and cannot be held responsible for any unlawful behaviour or other wrongdoing by the artwork owner.

FASPRINT LTD retains the copyright of all individual artwork, graphic design and website design created for a client project. Artwork, graphic design, created for a client project shall not be altered, retouched, damaged, or reproduced in any other form by the client without the written permission of FASPRINT LTD, unless said copyright is purchased from FASPRINT LTD in a separate transaction. This does not apply if the artwork, graphic design is supplied or designed by the client.

By using third parties such as printers, advertising publications etc the client is bound by the Terms and Conditions of the third party. Any errors, colour issues or omissions of previously client approved materials supplied by FASPRINT LTD will be the responsibility of the third party and not FASPRINT LTD.

Payment Terms
FASPRINT LTD reserve the right to require all online orders to be paid in full before any work will be carried out. Once designed, a draft version of the Artwork will be made available for feedback by the Client. Once this design has been agreed to be suitable via email or in writing, any changes to the layout or general design may be chargeable.
Additional artwork for Printed Materials will require full payment due on delivery of signed off/agreed artwork.

All accounts are payable net 14 days (unless other prior arrangement has been made) meaning that all monies due to FASPRINT LTD must be paid within 14 days of completion of work and date of issue of the final invoice.

Accounts still outstanding 30 days after invoice will be considered ‘in default’ and any client information or services may be suspended. Clients with accounts that are ‘in default’ agree to pay all reasonable costs and expenses, including legal fees in enforcing these Terms and Conditions.

All artwork created remain the property of FASPRINT LTD until all accounts are paid in full. If the client does not respond to email or phone messages requesting agreed content or sign-off, for a period of two weeks or more, FASPRINT LTD reserve the right to issue a final warning to the client that if they do not then respond within three days of the final warning, the project will be paused at that point and the client will be invoiced in full for work completed up to that point.

In the event that the client fails to respond to communication for a period of 28 days or more, FASPRINT LTD reserve the right to ‘archive’ the project and immediately invoice for all completed work and materials. At this point the project will be on-hold until the scope of work and cost for completion of the project is agreed and any deposit required is paid.

Outstanding Accounts
We reserve the right to claim statutory interest at 8% above the Bank of England reference rate in force on the date the debt becomes overdue and at any subsequent rate where the reference rate changes and the debt remains unpaid in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 as amended and supplemented by the Late Payment of Commercial Debts Regulations 2002. FASPRINT LTD reserve the right to charge for costs and expenses incurred in recovering late payments and to charge interest at the rate then in force pursuant to the Late Payment of Commercial Debts (Interest) Act 1998 as at the due date. A copy of “The Act” is available from here. We will also claim compensation under the late payment legislation – £40 up to £999 debt, £70 for £1000 to £9999.99 and £100 for £10,000 and above.

For outstanding accounts FASPRINT LTD reserve the right to withhold the Client’s artwork until such time as we receive all outstanding monies. Following consistent non payment of an invoice we, or our solicitors, will contact the Client in question, with a view to taking the matter further and if the need arises to seek payment through legal proceedings, and if necessary court summons.